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Services

Counselling

MRCs serve as key repositories of migration-related information, functioning as one-stop hubs that provide up-to-date guidance to prospective, outgoing, and returning migrants to ensure a safe migration journey. Through our offices, we offer comprehensive information on:

NOTE: Our all services are free-of-cost and strictly confidential.

We provide guidance on a number of issues including:

  • The processes and procedures involved in all stages of the migration cycle.
  • Employment or education opportunities abroad
  • Rights and duties of migrants in destination countries
  • Socio-cultural norms and labour laws of destination countries
  • Verification of overseas employment promoters, government fees and the role of various institutions in the migration cycle.
  • Reintegration Counselling, Legal Counselling, Business Counselling, and Psychosocial Support Counselling of voluntarily and non-voluntarily returnees

MRCs provide intending migrants the opportunity to consult with our counsellors, helping them make informed decisions. Additionally, MRCs raise awareness on safe migration, the risks of irregular migration, migrant smuggling, and human trafficking. MRCs also provide services and assistance for the reintegration of voluntarily and non-voluntarily returnees.

Awareness Sessions

MRCs provide free of cost orientation to intending migrants (workers, professionals and students). We emphasis on informing people about safe migration whether it is for employment, settlement or education. The orientation sessions highlight the benefits of regular migration and expose the hazards and consequences associated with irregular migration, migrant smuggling and human trafficking. These sessions are designed to help migrants in not only making an informed decision but also ensure that the migration process is smooth and safe.

MRCs recognise the importance of technical and vocational training institutions in promoting skilled migration. We have designed free of cost orientation classes for students at technical and vocational institutions, colleges and professional universities. These classes cover safe migration, the current migration trends and social and economic benefits of migration. MRC counsellor’s visit technical institutions, colleges and universities to hold awareness session on a regular basis.

The MRCs have furthermore developed community outreach activities, where MRC teams visit villages, towns at district level and organise information sessions on migration for the local communities. The MRCs builds the capacities of local CSO’s on migration and also collabourate with them to provide targeted information through various mediums, i.e. capacity building trainings, live sessions, joint intervention and through a local theatre play and the screening of Pakistani documentaries on migration issues.

Return & Reintegration

The Migrant Resource Centre (MRC) Pakistan plays a vital role in supporting returnees and deportees through its comprehensive Return and Reintegration (R&R) services. These services are designed to facilitate the safe and dignified reintegration of migrants back into their communities after returning from abroad. The MRC provides immediate assistance at airports and Arrival Reception Desks (ARDs), where returnees are welcomed, registered, and guided about available support. Basic needs such as food, water, hygiene kits, onward transportation, medical assistance, shelter and communication facilities are also provided to ensure their initial comfort and connection with families.

Beyond immediate reception, the MRC’s reintegration services extend to mid to long term support that addresses social, economic, and psychological needs. This includes business counselling, legal counselling, reintegration counselling, psychosocial support, skills development and bespoke assistance to vulnerable returnees. By coordinating with local service providers and stakeholders, the MRC helps returnees rebuild their lives, reduce vulnerabilities, and reintegrate into society in a sustainable manner. These efforts contribute to preventing re-migration under unsafe or irregular conditions while promoting resilience and stability among returnees and their families.

Capacity building

Capacity building equips stakeholders with the knowledge and skills necessary to make informed decisions on migration policies and practices. This could result in the development of more effective and result oriented strategies to protect the rights and welfare of migrants. Migration, especially safe migration, is a critical issue that significantly impacts Pakistan's socio-economic landscape. As global migration patterns evolve, it is crucial for Pakistan to ensure that its citizens are well-informed and well-prepared to migrate safely and legally.

1. As part of programmeme MRCs have trained various government department officials which includes:

  • Ministry of Overseas Pakistan & Human Development
  • Bureau of Emigration and Overseas Employment
  • Community Welfare Attachés
  • Federal Investigation Agency (Media Wing)
  • Social Welfare Department Official
  • Labour & Human Resource Department, Punjab

2. Capacity building of OEPs, NGOs, CSOs, journalists and migration related institutes

Pre-Departure Briefings

Pre-departure briefings are important for the protection of migrants and migrant workers. These briefings provide basic information to departing migrants to ease their transition into the country of destination and empower them with necessary and useful information to maximize the benefit of their overseas employment experience.

The MRC staff supports the Protectorates of Emigrants Office (PE) with pre-departure orientations to those who are ready to go to the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Qatar, Malaysia, South Korea and other countries for employment. The MRC has furthermore started to provide country-specific pre-departure briefings in cooperation with several Overseas Employment Promoters (OEPs), for different countries including Romania, Saudi Arabia, UAE, Oman, Qatar and Malaysia.

During pre-departure orientation, we provide detailed information on:

  • Migrant workers’ rights and duties,
  • Safety and health at workplace,
  • General working and living conditions in the destination country,
  • Key challenges one might encounter and coping strategies, and
  • A detailed list of all important contacts in case of emergency.

Check out the pre-departure pamphlets for a number of countries here.

Referral

MRC has established a referral system with government and private institutions to facilitate the migration process based on individual needs. MRC Counsellors can assess the needs of intending migrants and refer them to relevant institutions to get necessary documentation, trade testing, certifications, verification of advertised jobs by overseas employment promoters and provides Information on the process of filling complaint in the relevant government department in case of any grievances.

Online courses

To facilitate potential outgoing migrants, MRC Pakistan has developed online training modules in both Urdu and English languages, covering pre-migration, pre-departure, and post-arrival training modules. Migrants will be able to access these training modules from any place anytime that suits their convenience. Trainees will just require a digital device and internet connection to participate in this course. From this online training module, a prospective migrant can complete the pre-emigration orientation session, pre-departure orientation session, and post-arrival orientation session by his/herself. This module is designed as a self-learning module. After successful completion of the course, learners will receive a completion certificate. To take these courses, click on this link: https://www.icmpdsilkroutesmodules.com/